Insurance
Insurance Accepted
As we are both Massachusetts & New Hampshire providers, we accept most MA & NH plans with the exception of MA Medicaid.
If you are unsure if we accept your insurance plan, please contact our billing office. Please present your insurance card and ID at your first visit, then present your insurance card at every visit thereafter.
- AARP/United Health
- Aetna
- Aetna Medicare Advantage
- Anthem
- Bind
- Blue Cross Blue Shield - Federal
- Blue Cross Blue Shield of MA
- Blue Cross Blue Shield of NH
- Cigna
- First Health
- Harvard Pilgrim Stride
- Harvard Pilgrim
- Health Partners
- Health Plans Inc (HPI)
- Humana
- Mass Gen Brigham Womens
- Medicare
- NH Health Families
- One Share
- Railroad Medicare
- Tricare
- Tufts
- Unicare
- United Healthcare
- Wellcare
Insurance Policy
Deductibles, co-payments, co-insurance, non-covered services, and balances not paid for you by your insurance plan are all your responsibility.
We are happy to help you receive maximum benefits; however, the agreement of your insurance company to pay for medical care is between you and your insurance plan. You, as the patient, are responsible for all remaining balances not paid by your insurance company.
In the case of a divorce with a child, whoever brings the child in for care is the responsible party for the payment, regardless of any divorce agreement. Unfortunately, we are unable to act as a mediator for mother/father/child and divorce decrees.
Should you have any questions regarding your statement balances from Orchard Medical Group, do not hesitate to contact our billing department.
If you have questions about a lab bill you received, please call the Lab from where you received services, prior to calling our office. Please be sure you record whom you spoke with at the Lab. This way our billing department can better serve your needs.
Fees & Payments
We are committed to keeping down the cost of your medical care and recognize the need for a definite understanding regarding payments for our services.
It is our policy that, unless your care is covered by a third party insurance program we participate in and your deductible has been met, payment must be made at time of service.
We accept cash, check, and credit card (Visa, MasterCard and Discover). By paying at time of service, you help keep down billing costs and therefore, our cost of doing business. Whenever necessary, arrangements for mutually satisfactory payment plans may be made with our billing department. Co-pays are due and payable at time of service. Co-pays not paid at time of service are subject to a billing fee of ten dollars ($10.00) per statement issued.
